The Malta Animal Hospital staff is outstanding! They are dedicated, knowledgeable and professional. I have been bringing my 3 1/2 year mini schnauzer there since she was a puppy. We always feel welcome. The staff is very caring and takes the time to know what brings us in for a visit. They always go above and beyond. Always! They are very responsive and communicative. They reach out to you after your visit to see how the recommended treatments are working. I highly recommend the Malta Animal Hospital for your pet’s care and boarding.
The entire staff is kind and attentive. The veterinarians actually spend time with you (like an hour!) and patiently answer your questions. My only regret is not finding them sooner.
My family just recently had to make the devastating decision to send our 14 year old, beloved 'puppy' on her journey over the Rainbow Bridge. While the decision itself was tough enough, thinking about how traumatizing bringing her to the hospital would be on our nervous girl was excruciating. We knew we could not allow her final moments to be spent that way. Upon discussing our concerns with Dr. Michelle Bombard, she immediately calmed our fears, and told us that they would come to us, no problem. We have always had great experiences and interactions with all the staff members, but we will forever be grateful to the two women that showed up at our door that morning. Dr. Michelle Bombard and Jean were kind, and quiet, and gentle. They got right down on the floor, took the time to check our 'puppy' over, to speak with us, and to finally assure us that there really was no other choice to be made...it was time. To hear from a professional that our decision was (unfortunately) the right one will forever be a little salve on our broken hearts. Malta Animal Hospital allowed our precious little girl to remain in the comfort of her own home, surrounded by her humans, and in the loving arms of her best friend. Thank you Dr. Bombard and Jean for your compassion. How lucky are all the pet parents that choose to bring their fur babies to you.
Always a pleasure going to the vet! We just got our first puppy over Christmas and have had nothing but wonderful experiences every visit. The doctors really take their time to answer questions and my dog loves going there every time. Exceptional team and care!
One of the secretaries (not the brunette) is extremely rude and inattentive. My dogs are suffering from various tick-borne diseases and it's been impossible to speak to the vet when one of them is reacting terribly to the medication. Extremely disappointed after dropping nearly two grand here. When they were vaccinating my younger dog, I heard a woman yell at her and tell her "you're FINE, when she was scrambling because the needle had hurt her. Highly regret trusting them to take care of my dogs. Only a few staff members were helpful, but they're never the ones answering the phones.
Malta Animal Hospital is a US Veterinary Care based in Malta, New York. Malta Animal Hospital is located at 604 NY-67, Malta, NY 12020, USA.
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